Contact Us
Need help? Have feedback? We'd love to hear from you!
📧 Email: support@ninescard.com
Frequently Asked Questions
How do I play Nines?
Nines is a strategic card game where you aim to get the highest score possible. Draw cards, make smart decisions, and try to beat your personal best!
How does the leaderboard work?
Your highest score is automatically submitted to the global leaderboard. Only your best score counts, so keep playing to improve your ranking!
Is my data safe?
Yes! We only store your device ID, player name, and high score. We don't collect any personal information, and your data is securely stored on AWS servers.
Can I change my player name?
Yes, you can update your player name in the game settings. Your new name will appear on the leaderboard with your next high score.
The game isn't working properly. What should I do?
Try these steps:
- Make sure you have a stable internet connection
- Restart the app
- Check for app updates in your app store
- If the problem persists, contact us at the email above
Privacy
We respect your privacy. The only data we collect is:
- Device ID (to prevent duplicate scores)
- Player name (chosen by you)
- High score
We do not sell or share your data with third parties.
Report a Bug
Found a bug? Please email us with:
- Your device type and OS version
- A description of what happened
- Screenshots if possible